Effective date: 1 October 2026

At The Coastierge, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, subscribe to our newsletter, or use our digital concierge services.

1. Information We Collect

We collect information to provide better experiences and curated travel insights to our guests:

  • Personal Information You Provide: When you subscribe to our newsletter, contact us via email, submit an inquiry form, or book concierge consultations, we may collect personal details such as your name, email address, phone number, and travel preferences.
  • Automated / Usage Data: When you browse our website, we automatically collect non-personal data including your IP address, browser type, operating system, referring URLs, pages viewed, and access times using cookies and similar analytics tools.

2. How We Use Your Information

We use the information we collect for specific, transparent purposes:

  • To deliver personalized travel recommendations, itinerary ideas, and concierge support.
  • To send periodic newsletters, updates, and curated travel guides (only if you have opted in).
  • To improve our website structure, user experience, and overall content performance.
  • To respond promptly to your inquiries, bookings, or feedback.
  • To maintain security and prevent unauthorized access or fraudulent activity.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.

  • Essential Cookies: Required for basic site navigation and security functionality.
  • Analytics Cookies: Help us understand how visitors interact with our content (e.g., Google Analytics).

You can control or disable cookies through your browser settings at any time; however, disabling certain cookies may affect your browsing experience.

4. Third-Party Services and Analytics

We do not sell, rent, or trade your personal information to third parties. We may share limited data with trusted third-party service providers solely to operate our website and services, such as:

  • Email marketing platforms (e.g., Mailchimp, ConvertKit) for newsletter delivery.
  • Website analytics providers (e.g., Google Analytics) to assess traffic trends.
  • Web hosting and infrastructure partners.

These third parties are strictly bound by confidentiality obligations and are only permitted to process your data according to our instructions.

5. Data Retention and Security

We implement reasonable technical, operational, and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights (GDPR & Data Protection)

Depending on your place of residence (including under the General Data Protection Regulation / GDPR for EU citizens), you have rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Erasure (“Right to be Forgotten”): Request deletion of your personal information.
  • Unsubscribe: Opt out of our newsletter or marketing communications at any time by clicking the “Unsubscribe” link at the bottom of our emails.

To exercise any of these rights, please contact us directly at info@thecoastierge.com.

Our website contains links to external sites (such as local hotels, restaurants, ferry booking sites, or tour operators). We are not responsible for the content, security, or privacy policies of those external websites. We encourage you to review their policies when leaving our site.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or website practices. Any updates will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us at:

The Coastierge
Amalfi Coast, Italy
Email: info@thecoastierge.com
Website: www.thecoastierge.com

The Coastierge di Francesco Rescigno
P.IVA 06412650654
Via Santa Tecla, 50, 84010 Maiori (SA), Italy