{"id":1156,"date":"2026-11-10T23:17:38","date_gmt":"2026-11-10T22:17:38","guid":{"rendered":"https:\/\/www.thecoastierge.com\/faqs\/"},"modified":"2026-11-10T23:17:38","modified_gmt":"2026-11-10T22:17:38","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.thecoastierge.com\/es\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"coast-guide\" data-coast-guide id=\"coast-guide-1\"><header class=\"coast-guide__hero\"><div><span class=\"coast-guide-eyebrow\">THE DETAILS, TAKEN CARE OF<\/span><h1>A little clarity.<br>A more effortless stay.<\/h1><p>Your questions, answered \u2014 from your first idea to your first day on the coast.<\/p><a href=\"#coast-guide-1-answers\" class=\"coast-guide__jump\">Find your answer <span aria-hidden=\"true\">\u2193<\/span><\/a><\/div><\/header><section class=\"coast-guide__body\" id=\"coast-guide-1-answers\" aria-label=\"Frequently asked questions\"><aside class=\"coast-guide__aside\"><span class=\"coast-guide-eyebrow\">GOOD TO KNOW<\/span><h2>Before you<br>arrive.<\/h2><p>A few thoughtful answers, so you can focus on looking forward to your journey.<\/p><a class=\"coast-guide__text-link\" href=\"https:\/\/www.thecoastierge.com\/es\/desbloquea-tu-viaje\/\">Ask Francesco <span aria-hidden=\"true\">\u2197<\/span><\/a><\/aside><div class=\"coast-guide__answers\"><div class=\"coast-guide__controls\" hidden><label for=\"coast-guide-1-search\">What would you like to know?<\/label><input id=\"coast-guide-1-search\" type=\"search\" placeholder=\"Try booking, hiking or transport\u2026\" autocomplete=\"off\"><div class=\"coast-guide__filters\" role=\"group\" aria-label=\"Filter questions by topic\"><button type=\"button\" data-topic=\"all\" aria-pressed=\"true\">All questions<\/button><button type=\"button\" data-topic=\"planning\" aria-pressed=\"false\">Planning your stay<\/button><button type=\"button\" data-topic=\"experiences\" aria-pressed=\"false\">Your experience<\/button><button type=\"button\" data-topic=\"bookings\" aria-pressed=\"false\">Bookings &amp; changes<\/button><\/div><p class=\"coast-guide__status\" role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p><\/div><section class=\"coast-guide__group\" data-group=\"planning\"><h3>Planning your stay<\/h3><details class=\"coast-guide__item\"><summary><span>What is The Coastierge?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>The Coastierge is Francesco\u2019s locally rooted approach to discovering the Amalfi Coast: guided hikes, curated experiences and personal advice to help you shape a stay that feels like your own.<\/p>\n<\/div><\/details><details class=\"coast-guide__item\"><summary><span>Where should I start if I am still planning my trip?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>Start with <a href=\"https:\/\/www.thecoastierge.com\/es\/desbloquea-tu-viaje\/\">Dise\u00f1a tu viaje<\/a>. Share your dates, where you are thinking of staying and what you enjoy. You can book a free advisory call with Francesco to talk through your ideas before choosing your experiences.<\/p>\n<\/div><\/details><details class=\"coast-guide__item\"><summary><span>Can you help me choose the right experience?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>Of course. Tell Francesco about your interests, your pace and who you are travelling with. He can help you compare the available experiences and understand which ones fit your plans.<\/p>\n<\/div><\/details><details class=\"coast-guide__item\"><summary><span>How do I get to the meeting point?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>Meeting points vary by experience. Check the experience description and your booking details, and allow extra time for travel along the coast. If you are unsure about the route or local transport, ask Francesco before setting off.<\/p>\n<\/div><\/details><\/section><section class=\"coast-guide__group\" data-group=\"experiences\"><h3>Your experience<\/h3><details class=\"coast-guide__item\"><summary><span>Do I need hiking experience to join?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>Each route has its own terrain, duration and level of effort. Read the individual hike description and choose a route that matches your fitness and confidence. If you are unsure, tell Francesco about your experience before booking.<\/p>\n<\/div><\/details><details class=\"coast-guide__item\"><summary><span>What should I bring on a hike?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>Wear footwear suited to the route and bring drinking water, sun protection and layers for changing weather. Check your chosen experience for any specific equipment or preparation, and ask Francesco if you need help deciding what to pack.<\/p>\n<\/div><\/details><details class=\"coast-guide__item\"><summary><span>Can children or a larger group join?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>Suitability and group sizes depend on the experience. Share the ages of any children, your group size and any relevant needs before booking, so Francesco can advise on the available options.<\/p>\n<\/div><\/details><details class=\"coast-guide__item\"><summary><span>Can I join with accessibility or mobility requirements?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>The coast includes steps, slopes and uneven ground, and accessibility differs between experiences. Describe your requirements before booking so Francesco can discuss the route, venues and practical details with you.<\/p>\n<\/div><\/details><details class=\"coast-guide__item\"><summary><span>Can dietary requirements be considered?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>If your experience includes food or drinks, tell Francesco about allergies or dietary requirements before booking. He can check what is possible with the host; do not assume a particular adjustment is available until it has been confirmed.<\/p>\n<\/div><\/details><details class=\"coast-guide__item\"><summary><span>Which languages are available?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>Language availability can vary by experience and date. Check the experience details or ask Francesco to confirm your preferred language before booking.<\/p>\n<\/div><\/details><\/section><section class=\"coast-guide__group\" data-group=\"bookings\"><h3>Bookings &amp; changes<\/h3><details class=\"coast-guide__item\"><summary><span>How do I book an experience?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>Explore the Experiences page, open the experience you like and follow its booking steps. Review the date, number of guests, inclusions and total at checkout. If you need advice first, start with <a href=\"https:\/\/www.thecoastierge.com\/es\/desbloquea-tu-viaje\/\">Dise\u00f1a tu viaje<\/a>.<\/p>\n<\/div><\/details><details class=\"coast-guide__item\"><summary><span>What is included in the price?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>Inclusions are listed on each experience page. Check those details and the final total at checkout before completing your booking. Transport, meals or other extras should only be treated as included when they are expressly listed.<\/p>\n<\/div><\/details><details class=\"coast-guide__item\"><summary><span>What if I need to change or cancel my booking?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>Contact Francesco as soon as your plans change. The options available depend on your booking and the applicable terms. Please read the <a href=\"https:\/\/www.thecoastierge.com\/es\/politica-de-cancelacion\/\">Pol\u00edtica de cancelaci\u00f3n<\/a> for the conditions that apply; a change or refund is not automatic.<\/p>\n<\/div><\/details><details class=\"coast-guide__item\"><summary><span>What happens if the weather affects my experience?<\/span><span class=\"coast-guide__plus\" aria-hidden=\"true\"><\/span><\/summary><div class=\"coast-guide__answer\"><p>Outdoor plans may need to change if conditions are unsuitable. Check your messages and contact Francesco if you have concerns before travelling to the meeting point. Any available alternatives or cancellation arrangements depend on the experience and the applicable terms.<\/p>\n<\/div><\/details><\/section><div class=\"coast-guide__empty\" hidden><h3>Let\u2019s find that answer together.<\/h3><p>Try a different word or choose \u201cAll questions\u201d. Francesco can help with the details that are personal to your trip.<\/p><button type=\"button\" data-reset>Clear search &amp; filters<\/button><\/div><\/div><\/section><section class=\"coast-guide__contact\"><div><span class=\"coast-guide-eyebrow\">SOME THINGS ARE PERSONAL<\/span><h2>Still wondering?<\/h2><p>Tell Francesco what you have in mind. 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